Warranty Information

Our Warranty Promise

At Greyant Parts Kenya, we stand behind the quality of our products. All genuine parts come with manufacturer warranties to give you peace of mind.

Warranty Coverage

What's Covered

• Manufacturing defects
• Material defects
• Workmanship issues
• Premature failure under normal use

What's Not Covered

• Normal wear and tear
• Improper installation
• Misuse or abuse of the part
• Damage from accidents or collisions
• Modifications to the part
• Use in racing or competitive events

Making a Warranty Claim

To make a warranty claim, follow these steps:

1. Contact our customer service team with your order number and part details
2. Provide photos or description of the defect
3. Return the defective part for inspection (if required)
4. Receive replacement or refund upon approval

Warranty Requirements

To maintain warranty coverage:

• Keep your original purchase receipt
• Have parts installed by a qualified mechanic
• Follow manufacturer's installation instructions
• Use parts for their intended purpose
• Maintain your vehicle according to manufacturer recommendations

Extended Warranty

For select premium parts, we offer extended warranty options. Ask our sales team about extended warranty availability when placing your order.