1. Information We Collect
At Greyant Spareparts Kenya, accessible from greyant.co.ke, one of our main priorities is the privacy of our visitors. We collect personal details necessary to process your automotive spare parts orders, including:
- Full Name, Email Address, and Phone Number (for order updates and M-PESA payment verification).
- Delivery & Shipping Address details across Kenya.
- Vehicle Make, Model, and Year specs provided for vehicle fitment confirmation.
2. How We Use Your Information
We use the collected information to enhance your shopping experience and deliver orders effectively:
- Process, fulfill, and deliver your spare part purchases nationwide.
- Provide M-PESA STK push payment notifications and order tracking updates.
- Offer specialized vehicle fitment verification from our technical support team.
- Send important stock availability updates and exclusive promotional deals (only if opted-in).
3. Data Protection & Security
We implement industry-standard 256-bit SSL encryption to safeguard your data. Your sensitive payment details (such as M-PESA PINs or Card numbers) are processed through secure payment gateways and are never stored on our servers.
4. Sharing Information with Third Parties
We do not sell, trade, or rent your personal information. We only share necessary delivery details with trusted Kenyan courier partners (such as Wells Fargo, G4S, and Speedaf) strictly for order fulfillment.
5. Your Privacy Rights
You have the right to request access to, correction of, or deletion of your personal data stored with us at any time. Contact our Data Protection Officer at info@greyant.co.ke.