1. What Data We Collect
When you browse or purchase from Greyant Spareparts Kenya, we may collect the following types of data:
- Account Data β Full name, email address, phone number, and password (stored as a secure bcrypt hash).
- Order & Transaction Data β Product SKUs, quantities, M-PESA transaction codes, and delivery addresses.
- Vehicle Data β Vehicle make, model, year, and chassis/VIN number optionally provided for fitment checks.
- Browsing & Session Data β Pages visited, search queries, device type, and IP address (for analytics and security).
2. How We Store Your Data
All collected data is stored securely on our XAMPP / MySQL servers hosted within Kenya. We implement the following data protection measures:
- 256-bit SSL/TLS encryption on all data in transit between your browser and our server.
- Password hashing using bcrypt (Laravel default) β we never store plaintext passwords.
- Regular database backups with restricted access policies.
- Admin panel protected by role-based authentication middleware.
3. Cookies We Use
Our website uses essential and analytics cookies to improve user experience:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
greyant_spareparts_session |
Essential | Stores shopping cart, login session state, and CSRF token | Session |
XSRF-TOKEN |
Security | Laravel Cross-Site Request Forgery protection token | Session |
currency_pref |
Preference | Stores your selected display currency (KES, USD, EUR, GBP) | 1 Year |
_ga / _gid |
Analytics | Google Analytics for understanding website traffic | 2 Years / 24 hours |
4. Your Right to Delete Data
You have the right to request complete deletion of your account and associated personal data at any time. Contact us at info@greyant.co.ke or via WhatsApp at +254 723 914 747. We will process your request within 5 business days.
5. Third-Party Services
We integrate with the following third-party services that may collect anonymous usage data per their own privacy policies:
- Google Analytics β For website traffic and conversion analysis.
- Google Maps Embed API β For store location display on our contact page.
- Tawk.to Live Chat β For real-time customer support conversations.
- Open Exchange Rates API β For live currency conversion rates.